Terms of Service

These Terms of Service ('Terms') are a binding agreement between you and DJLRC, Inc., an Arizona corporation, doing business as Catch More Leads ('we,' 'us,' 'our'). They govern your use of catchmoreleads.com (the 'Site') and, if you purchase a plan, the lead-response and marketing services we provide (the 'Services'). By using the Site or purchasing Services, you agree to these Terms. If you are agreeing on behalf of a company, you represent that you have authority to bind it.

The Site and Services are for business use by persons 18 or older. You agree to provide accurate, current information — about your business, services, service area, pricing, and calendar — and to keep it updated. You are responsible for activity under your account and for keeping your credentials secure.

We provide AI-assisted lead response ('Avery'), appointment booking, and — depending on your plan — website build and hosting, local SEO, Google Business Profile management, review and reputation automation, email/SMS re-engagement, and social media management, as described on our pricing page. We will perform the Services with reasonable skill and care. Features included in each plan are those listed at the time of purchase; we may improve or modify features so long as we do not materially reduce the core functionality of your plan.

Avery is an automated AI assistant. It responds based on the knowledge base built from information you provide. AI systems can occasionally produce inaccurate or unexpected responses. You can review every conversation in your account and request retraining, and we will correct flagged issues promptly. You are responsible for reviewing conversations and keeping your business information accurate. We do not guarantee any particular volume of leads, bookings, revenue, or search rankings.

• Plans are billed as a one-time setup fee plus a monthly subscription at the rates shown at purchase.
• Subscriptions are month-to-month and renew automatically each billing cycle until cancelled. There are no long-term contracts.
• You may cancel at any time, effective at the end of the current billing period. No cancellation fees. Monthly fees already paid are non-refundable.
• Setup fees are non-refundable once onboarding work has begun.
• If you cancel, you may keep your website, all lead data, contact lists, and chat history (see Section 6). If you want us to continue hosting your website after cancellation, hosting-only service is available for $47/month.
• We may change plan pricing with at least 30 days' notice; changes apply at your next billing cycle after the notice period.
• Late or failed payments: if payment fails and is not cured within 10 days of notice, we may suspend Services until payment is made.

Your business data is yours. Upon cancellation, you are entitled to export your website files and content, lead records, contact lists, and Avery chat history. We will make these available in a reasonable, common format within 30 days of your request. Our internal tools, software, templates, prompts, training methods, and know-how remain our property; a license to any third-party platform features included in your plan ends when your subscription ends, but your content and data do not.

You agree to:

• Use the Services only for lawful business purposes;
• Have a lawful basis — including any required consent — to contact the leads and customers whose information you provide to us or route through the Services, and to comply with applicable communication laws, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM, and state telemarketing rules, for campaigns run at your direction;
• Not use the Services to send unlawful, deceptive, harassing, or infringing content;
• Honor opt-out requests from your customers;
• Provide truthful information about your business, licensure, and offers.

We may suspend or terminate Services for violations of this Section.

The Site and its content — text, design, graphics, logos, and the Lead Leak Score tool — are owned by DJLRC, Inc. or its licensors and protected by law. We grant you a limited, revocable license to use the Site for evaluating and purchasing the Services. You may not copy, scrape, resell, or create derivative works from the Site or our tools without written permission.

The Services interoperate with third-party platforms (for example, Google Calendar, Google Business Profile, and social media platforms). Your use of those platforms is governed by their terms, and we are not responsible for their availability, changes, or acts. The Lead Leak Score provides estimates based on your inputs and industry assumptions; it is an educational tool, not a guarantee of results.

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SITE AND SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE,' WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, ARISING FROM OR RELATED TO THE SITE OR SERVICES. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW.

You will defend, indemnify, and hold harmless DJLRC, Inc. and its officers, employees, and agents from claims, damages, and expenses (including reasonable attorneys' fees) arising from: (a) your breach of Section 7 (including TCPA or other communication-law claims relating to leads or campaigns you directed); (b) your content or business information; or (c) your violation of law or third-party rights.

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR RIGHTS.

Any dispute arising out of or relating to these Terms, the Site, or the Services will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, conducted in Maricopa County, Arizona (or remotely by agreement), before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.

• Small-claims carve-out: either party may bring an individual claim in small claims court instead.
• Class action waiver: disputes will be arbitrated only on an individual basis. NEITHER PARTY MAY PARTICIPATE IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
• Opt-out: you may opt out of this arbitration agreement by emailing support@catchmoreleads.com within 30 days of first accepting these Terms, stating your name, company, and intent to opt out.
• Each party bears its own attorneys' fees except where the arbitrator awards them under applicable law.

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-laws principles. For any matter not subject to arbitration, the state and federal courts located in Maricopa County, Arizona have exclusive jurisdiction, and both parties consent to venue there.

You may stop using the Site at any time and cancel Services per Section 5. We may suspend or terminate the Services for material breach of these Terms that remains uncured 10 days after notice, or immediately for violations of Section 7. Sections 6, 8, and 10–16 survive termination.

These Terms, together with your plan order and our Privacy Policy, are the entire agreement between you and us regarding the Site and Services. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale. We may update these Terms by posting a revised version with a new effective date and, for material changes, giving notice; continued use after the effective date constitutes acceptance. Notices to us: DJLRC, Inc. — Catch More Leads, Arizona, USA, support@catchmoreleads.com.